Lease Pull-Ahead Program

MODEL ELIGIBILITY

OFFER DETAILS & ELIGIBILITY

• Offer available to current VCFS lessees.
• Lessee must lease or finance new MY25, MY25.5, or MY26 Volvos through VCFS.
• Offer is valid through September 30, 2025.
• Payment waiver eligibility up to 6 remaining monthly payments due.
• The grounding of the lessee's existing VCFS lease and the contracting of the lessee's new lease or retail contract through VCFS must be simultaneous (on the same date).
• VCFS will waive the Vehicle Turn-in Fee on the lessee's existing VCFS lease as part of the VCFS Lease Pull Ahead Program.
• Current Single Payment Lease, Flexible Lease, Care by Volvo Lease or Volvo subscription lessees are not eligible for the VCFS Lease Pull Ahead Program.

TERMS, CONDITIONS, & RESTRICTIONS

• Eligible new MY25, MY25.5, or MY26 Volvo vehicles.
• For electric vehicles or plug-in hybrid electric vehicles leases contracted on or after January 1, 2025, retailers have the option of allowing a lessee to participate in the VCFS Lease Pull Ahead Program the day after eighteen (18) months have expired in the lease term. Failure to comply with this requirement may result in a charge to the retailer of $7,500 due to possible EV Credit Recapture for BEV and PHEV vehicles.
• Current VCFS lessees must obtain credit approval and enter into a new lease agreement or retail installment contract, assigned to Volvo Car Financial Services U.S., LLC or VCFS Auto Leasing Company.
  • The new lease agreement or retail installment contract must be in the name of the original lessee or co-lessee or both.

Volvo Car Financial Services | 1800 Volvo Place | Mahwah, NJ 07430

• Current Single Payment Lease, Flexible Lease, Care by Volvo Lease or Volvo subscription lessees are not eligible for the VCFS Lease Pull Ahead Program.
• Participation and eligibility of the VCFS Lease Pull Ahead Program is strictly limited to transacting at the same retailer.
  • Grounding of the lessee's existing leased vehicle and contracting of the new (replacement) vehicle must simultaneously take place at the same authorized Volvo retailer, on thesame date. The retailer must have physical possession of the existing leased vehicle to complete the grounding in Volvo360.
  • Violation may result in a retailer chargeback for the VCFS Lease Pull Ahead Program payments to the retailer executing the new lease or financed contract.
• Customers participating in the VCFS Lease Pull Ahead Program are responsible for excess wear and use, excess mileage, and any other obligations, e.g. property tax, if applicable.
• Retailers and customers are responsible for verifying original contract date of returning lease, eligible remaining payments, account status, and/or any customer payments eligible for refund based on the Lease Pull Ahead Payment Handling section of this bulletin.
  • Customers must log into their online account (www.volvocarfinancialservices) or contact VCFS for the most accurate payment information.
• Customers must sign the VCFS Lease Pull Ahead Program Acknowledgement form.

LEASE PULL AHEAD PAYMENT HANDLING

• Customers are eligible to have monthly payments waived under the VCFS Lease Pull Ahead Program up to the amount stated in the current program bulletin.
• Retailers are liable and will be charged for contractual monthly payments included in the pull ahead that exceed eligible payments published in the current program bulletin.
  • Retailers must verify the number of remaining payments with customers according to the current terms and conditions of the Program.
  • Retailers will be debited for any contractual monthly payments in the pull ahead exceeding the number published in the current program bulletin on their next month's statement.
  • Retailers should not send payments to VCFS or to the customer for any contractual monthly payments included in the pull ahead, exceeding the number published in the current program bulletin.
    • Any payments received by VCFS directly will be applied to the customer's account balance. Any remaining balance will be credited to the customer after all end-of- term charges have been satisfied.
    • VCFS will not reimburse the retailer for payments made in error outside of the VCFS Lease Pull Ahead Program guidelines in the current program bulletin.
  • Example 1: If the customer has nine (9) payments due on or after the grounding date at the time of lease pull ahead grounding, six (6) payments will be waived under the VCFS Lease Pull Ahead Program, and the retailer will be debited for three (3) payments.
• Customer contractual monthly payments due on or after the lease pull ahead grounding date are eligible for the VCFS Lease Pull Ahead Program.
  • Any customer payments received before or after the lease pull ahead grounding date in connection with a payment due date on or after the lease pull ahead grounding date will

be refunded to the customer after consideration of lease end-of-term charges. These payments are eligible for the VCFS Lease Pull Ahead Program.

• Customer payments made prior to the contractual due date will be held and applied to lease end-of-term charges at account termination.
• After end-of-term charges have been satisfied, any remaining balance will be returned to the customer.
• Example 2:
  • Customer A has four (4) contractual monthly payments remaining.
  • Customer A makes a payment on April 12^th for their April 18^th contractual monthly payment due date reducing their remaining payments to three (3).
  • Customer A transacts a new lease with VCFS with a lease pull ahead grounding date of April 16^th.
  • Customer A will have their payment refunded after consideration of lease end-of- term charges, and included in the VCFS Lease Pull Ahead Program for a total of four (4) waived payments since the lease pull ahead grounding was before the contractual due date of April 18^th.
  • No impacts to the retailer as all four (4) payments are eligible within the VCFS Lease Pull Ahead Program guidelines.
  • Example 3:
    • Customer B has seven (7) contractual monthly payments remaining.
    • Customer B makes a payment on April 12^th for their April 18^th contractual monthly payment due date reducing their remaining payments to six (6) and showing as a credit.
    • Customer B transacts a new lease with VCFS with a lease pull ahead grounding date of April 16^th.
    • Customer B will have their payment refunded after consideration of lease end-of- term charges, and included in the VCFS Lease Pull Ahead Program for a total of seven (7) waived payments since the lease pull ahead grounding was before the contractual due date of April 18^th.
    • VCFS will waive six (6) payments per the current VCFS Lease Pull Ahead Program guidelines.
    • The retailer will have one (1) payment debited since the eligible lease pull ahead payments exceed the current VCFS Lease Pull Ahead Program guidelines.
• Customer contractual monthly payments due before the lease pull ahead grounding date are not eligible for the VCFS Lease Pull Ahead.
  • The customer is responsible for any unpaid payment(s) due before the lease pull ahead grounding date. Unpaid payments will be included in the customer's end-of-term billing statement.
  • The customer is responsible for any cancelled payment(s) due and paid before the lease pull ahead grounding date. Cancelled payments will be included in the customer's end-of- term billing statement.
  • Any customer payment(s) that were due before the lease pull ahead grounding date whether one day or one week are considered due. There is no grace period or exceptions.
  • Retailers should not include or consider these payments due from the customer as part of the VCFS Lease Pull Ahead Program.

• Example 4:
  • Customer C has four (4) contractual monthly payment due dates remaining, but five (5) payments due to VCFS.
  • Customer C had a scheduled contractual monthly payment due date on April 18^th that has not been paid.
  • Customer C transacts a new lease with VCFS with the lease pull ahead grounding date of April 19^th.
  • Customer C will have their four (4) remaining contractual monthly payments included in the VCFS Lease Pull Ahead Program for a total of four (4) waived payments.
  • Customer C will have the missed payment from April 18^th included in their end-of- term billing statement from VCFS.
  • Retailers should not include or consider the missed payment due as part of the VCFS Lease Pull Ahead Program.
• Any additional or miscellaneous fees other than the customer's contractual payments will be included in the customer's end-of-term billing statement.

LEASE PULL AHEAD GROUNDING / VOLVO360

• The grounding of the lessee's existing VCFS lease and the contracting of the lessee's new lease or retail contract through VCFS must be simultaneous (same date).
• Any VCFS Lease Pull Ahead grounding not simultaneous performed with the new lease agreement or retail installment contract signing and, assignment to Volvo Car Financial Services U.S., LLC or VCFS Auto Leasing Company will be subject to the following:
  • 6 - 30 days delayed grounding: Chargeback equal to the amount of one (1) customer payment
  • 31 - 60 days delayed grounding: Chargeback equal to the amount of two (2) customer payments
  • 61 - 90 days delayed grounding: Chargeback equal to the amount of three (3) customer payments
  • 91+ days delayed grounding: Chargeback equal to the amount of the VCFS Lease Pull Ahead Program per the current VCFS Lease Pull Ahead Program guidelines.
• Should the retailer need to update the incorrect grounding date, the retailer will need to provide written authorization via email stating the correct grounding date.
  • If any customer payments in line with the VCFS Lease Pull Ahead Program guidelines should have been included in the VCFS Lease Pull Ahead Program, the payments will be processed under the program guidelines (if eligible) or to the grounding retailer.
• VCFS is not responsible for any fees assessed to the customer due to a retailer grounding error or delay.
• Following retailer feedback, effective April 23, 2025, the Volvo360 portal was updated to remove VCFS Lease Pull Ahead estimated eligibility flag and Estimated Remaining Payments.
• Retailers are required to enter the customer's new VIN (replacement VIN) when grounding the previous leased vehicle.
  • Ineligible new VINs will result in a chargeback equal to the amount of the VCFS Lease Pull Ahead Program per the current VCFS Lease Pull Ahead Program guidelines.

• Retailers reporting a replacement VIN incorrectly should submit a SNOW ticket with the correct information for review. At a minimum, please include the new and prior VINs, along with the new contract date and prior lease grounding date.
• Only one (1) unique VIN may be applied per VCFS Lease Pull Ahead customer entering into a new lease agreement or retail installment contract, assigned to Volvo Car Financial Services U.S., LLC or VCFS Auto Leasing Company.
• Retailers grounding a wrong VIN should immediately create a ticket with Volvo 360 Support @ (844) 829-8945 to reverse the incorrect VIN's grounding.
• Retailers grounding a VIN with the wrong grounding code (pull-Ahead, non-pull-ahead, Full Term) should Immediately create a ticket with Volvo 360 Support @ 844 -829-8945 to reverse providing the Wrong or Missing New VIN.
  • Send Email (no text, pictures) with both VINs to your VCFS MM to forward internally.
  • Copy promos@volvocars.com directly to avoid a possible LPA chargeback for missing or erroneous information.